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Privacy Policy

Last Updated: November 11, 2024

At D-ELD LLC, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By accessing or using our website and services, you agree to the terms outlined here.

1. Information We Collect
We may collect the following types of information to provide and enhance our services:

  • Personal Information: Name, email address, phone number, billing details, and mailing address.

  • Vehicle Data: GPS location, Hours of Service (HOS), and other fleet-related data for compliance and tracking purposes.

  • Usage Data: IP address, browser type, operating system, and activity logs to understand how you interact with our platform.

  • Payment Information: Credit/debit card details, billing address, and transaction history.


2. How We Use Your Information
We use the collected data to:

  • Provide and maintain our services.

  • Ensure compliance with FMCSA regulations.

  • Improve the functionality and user experience of our platform.

  • Process payments and issue receipts.

  • Communicate updates, marketing offers, and service changes.

  • Monitor for fraudulent activities and security risks.


3. Data Sharing and Disclosure
We do not sell your personal information. However, we may share data with:

  • Service Providers: For payment processing, analytics, and customer support.

  • Regulatory Authorities: To ensure legal compliance with FMCSA or other governing bodies.

  • Business Transfers: In case of mergers, acquisitions, or asset sales.


4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These include:

  • Essential Cookies: Necessary for platform functionality.

  • Analytics Cookies: To monitor site traffic and usage patterns.

  • Advertising Cookies: To deliver personalized ads based on user behavior.

You can adjust your browser settings to disable cookies; however, doing so may limit certain features of our services.

5. Data Security
We employ industry-standard measures to protect your data, including:

  • Encryption of sensitive information.

  • Secure servers to store personal and fleet data.

  • Regular monitoring for vulnerabilities and breaches.

Despite our efforts, no method of transmission or storage is 100% secure. If you suspect unauthorized access, please contact us immediately.

6. User Rights
You have the right to:

  • Access your personal data.

  • Request corrections to inaccurate information.

  • Delete your data (subject to legal or regulatory requirements).

  • Opt-out of marketing communications.

To exercise these rights, email us at info@deld.ai.

7. Retention Policy
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children's Privacy
Our services are not directed toward individuals under 18. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
For questions or concerns about this Privacy Policy, please contact us:

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